We will comply with laws and related laws regarding the protection of personal information, take necessary and sufficient measures to protect the rights and interests of individuals, and ensure the appropriate handling of personal information in our business operations.

1. Basic Policy
We have established regulations regarding the protection of personal information in our business activities, such as motorcycle sales, rental and return of motorcycles, motorcycle imports, motorcycle leasing, and operation of activity facilities, and will thoroughly inform all relevant parties, including officers, employees, and contractors, of these regulations.

2. Personal Information Management System
We will take the following measures to build a system for safely managing personal information and implement effective initiatives.

• 1) Appointment of a personal information management officer: We will assign a person in charge of personal information management for each business to ensure thorough management.
• 2) Restriction of access rights: Access to personal information will be limited to the minimum number of necessary personnel and will be strictly controlled.
• 3) Obligations of the handler: When entrusting the handling of personal information, we will require appropriate handling through contracts, etc., and will conduct audits.
• 4) Technical and physical measures to prevent information leakage: We will implement security systems and physical access restrictions to prevent information leakage.

3. Purpose of Use of Personal Information
We will use personal information for the following purposes:

• 1) Performance of contract: To confirm and provide services related to rental bikes, bike sales, lease contracts, activity reservations and use, etc.
• 2) Providing information about and providing services: To provide information about new products, services, and campaigns, and to respond to inquiries regarding these.
• 3) Providing after-sales service: To notify you about maintenance and repairs, and to handle accidents.
• 4) Legal compliance and debt management: For traffic violations, insurance procedures, and debt collection.
• 5) Marketing activities: For surveys and analysis-based measures to improve customer satisfaction.
• 6) Human resources and employment management: For managing employee employment contracts, social insurance procedures, and recruitment activities.

4. Provision of personal information to third parties
We will not provide personal information to third parties without your consent, except as permitted by law. However, if it is necessary to share personal information with a business partner, we will provide it only after taking appropriate measures to protect the personal information.

5. Continuous Improvement of Personal Information Protection
We will continuously review and improve our efforts to protect personal information.

6. Response in the event of a leak
In the unlikely event that a leak of personal information occurs, we will respond promptly, reporting it to the relevant authorities and notifying the affected individuals.

7. Handling of specific personal information (My Number)
We will comply with the My Number Act and related guidelines and handle specific personal information appropriately.

8. Disclosure, correction, and suspension of use of retained personal data
We will respond appropriately to customer requests for disclosure, correction, and suspension of use of retained personal data.

We respond to requests for disclosure, correction, suspension of use, etc. of retained personal data.
*If the data subject to a request for disclosure, etc. does not fall under our "retained personal data," we cannot comply with the request.
*Requests for suspension of use or deletion can be made in cases of retained personal data being used for purposes other than those intended or being acquired illegally, and requests for suspension of provision to third parties can be made in cases of violation of the obligation to provide to third parties, or in both cases, when use is no longer necessary, when a serious leak has occurred, or when there is a risk of harming the rights or legitimate interests of the individual. *Retained personal data also includes short-term storage data.

1. The items subject to disclosure requests are as follows:

• ·full name
• ·address
• ·telephone number
• ·email address
• ・Driver's license information

2. Please mail your "Request for Disclosure, etc." to the address below. Please also write "Request for Disclosure, etc." in red on the envelope.
For online applications, please submit your request for disclosure, etc. by email via the personal information disclosure reception page on our website. Please write "Request for Disclosure, etc." in the subject line of the email.
*As of November 1, 2024, applications will not be accepted by email. We will announce this on our website once it is ready to accept applications.

3. The documents you must submit when making a request for disclosure, etc. are as follows:

• 1) Please fill in the following information in the application form or email:
  1) Name, 2) Address, 3) Telephone number, 4) Purpose (disclosure, correction, suspension of use, etc.), 5) Subject items,
  6) Reason for request, 7) Email address (if requesting by email or if you would like a response by email even in the case of an application form) (There is no specific form, but please make sure to fill in all the required information.
• 2) Documents for identity verification
  One copy of an official document such as a driver's license or passport (must have the same address as the address on the application form)
  *If applying online, please attach the document for identity verification to the email requesting disclosure, etc. and send it.
  *If you are submitting a My Number card, please black out the personal identification number (My Number) before submitting it.

4. The fee for a "request for disclosure, etc." is 500 yen per request. If you are requesting by mail, please enclose 500 yen worth of postage stamps with the application documents to cover the actual postage cost. If you are requesting by email, we will contact you by return email to let you know how to pay the fee.
* If the fee is insufficient, if the fee is not enclosed, or if the fee is not paid, we will contact you to that effect. If payment is not made within one month after we contact you, we will proceed as if the request for disclosure, etc. was not made.

• 1) Responses to "Requests for Disclosure, etc." will be sent in writing to the address stated on the application form if the request is made by application form. If the request is made by email, the response will be sent in the form of a reply to that email.
  (1) Notes:
  ① If the request is made by application form and you would like a response in electronic form, please indicate this on the application form.
  ② If an email from us is not received, we will consider the response to have been received upon sending the email, unless the reason is due to us (such as a transcription error in the email address). In this case, we will not refund the fee.
  ③ Responses will be sent in the body of an email from us or as an attachment such as a PDF file.
  ④ In the case of records relating to the transfer of personal data to a third party, we may mask the parts of the record other than the relevant items or trim only the relevant items before disclosing them.
  
  (2) We may not disclose information in the following cases.
  If we decide not to disclose information, we will notify you of this decision and the reasons. In addition, we will charge the prescribed fee even in cases of non-disclosure.
  ① When identity verification is not possible due to a mismatch in address, etc.
  ② When identity verification documents (one copy of an official document such as a driver's license or passport, with the same address as the address on the application form) are not enclosed or attached, or when the enclosed or attached documents are difficult to identify or recognize
  ③ When there are deficiencies in the information provided in the application documents or email
  ④ When the subject of the "request for disclosure" does not fall under our "held personal data"
  ⑤ When the subject of the "request for disclosure" falls under "anonymously processed information" or "pseudonymized information"
  ⑥ When there is a risk of harm to the life, body, property, or other rights and interests of the individual or a third party
  ⑦ When there is a risk of significant interference with the proper implementation of our business

5. Personal information obtained in relation to a "request for disclosure, etc." will be handled only to the extent necessary for the request. Submitted documents will be stored for two years after the response to the request for disclosure, etc. has been completed, after which they will be disposed of.

Supplementary Provisions These terms and conditions will come into effect on November 1, 2024.
(However, 2-(2) is scheduled to be implemented as soon as possible.)