Our company complies with laws and regulations related to the protection of personal information, takes necessary and sufficient measures to protect the rights and interests of individuals, and ensures the appropriate handling of personal information in business operations.

1. Basic Policy
company has established regulations regarding the protection of personal information in our business activities such as motorcycle sales, rental and return of rental motorcycles, motorcycle import, motorcycle leasing, and We will ensure that all relevant parties, including those involved, are fully informed.

2. Personal information management system
Our company will take the following measures to establish a personal information security management system and implement effective initiatives.

• 1) Appointment of a person in charge of personal information management: We will appoint a person in charge of each business to ensure thorough management.
• 2) Restriction of access privileges: Access to personal information will be limited to the minimum number of personnel necessary and strictly controlled.
• 3) Obligations on handlers: When outsourcing the handling of personal information, we require appropriate handling in contracts, etc., and conduct audits.
• 4) Technical and physical leak prevention measures: We will implement security systems and physically restrict access to prevent information leaks.

3. Purpose of use of personal information
Our company uses personal information for the following purposes.

• 1) Fulfillment of contracts: To provide various confirmations and services related to rental bikes, bike sales, lease contracts, activity reservations and usage, etc.
• 2) Information and provision of services: To provide information on new products, services, and campaigns, and to respond to inquiries regarding these.
• 3) Provision of after-sales service: Notification regarding maintenance and repairs, and response to accidents.
• 4) Legal compliance and debt management: Road traffic law violations, insurance procedures, and debt collection.
• 5) Marketing activities: For measures based on questionnaire surveys and analysis to improve customer satisfaction.
• 6) Human resources/employment management: For employee employment contract management, social insurance procedures, and recruitment activities.

4. Providing personal information to third parties
We will not provide personal information to third parties without your consent, unless permitted by law. However, if it is necessary to share personal information with a subcontractor, appropriate personal information protection measures will be taken before providing the information.

5. Continuous improvements to personal information protection
Our company continually reviews and improves our efforts to protect personal information.

6. Response in the event of a leak
In the unlikely event that a leak of personal information occurs, we will respond promptly, report it to the relevant organizations, and notify the affected individuals.

7. Handling of Specific Personal Information (My Number) We
will comply with the My Number Act and related guidelines and handle specific personal information appropriately.

8. Disclosure, correction, and suspension of use of retained personal data
In response to requests from customers, we will appropriately respond to disclosure, correction, and suspension of use of retained personal data.

Our company responds to requests for disclosure, correction, suspension of use, etc. of retained personal data.
*If the data that is the subject of a request for disclosure, etc. does not fall under our "retained personal data," we will not be able to respond to your request.
*Requests for suspension of use or deletion can be made in the case of retained personal data being used for purposes other than the intended purpose or fraudulently obtained. Requests for suspension of provision to third parties can be requested in the case of violation of the obligation to provide personal data to a third party, or in both cases. , when there is no longer a need to use the information, when a major leak occurs, or when there is a risk that the rights or legitimate interests of the person concerned may be harmed. *Retained personal data includes short-term storage data.

1. The items subject to disclosure requests are as follows.

• ·full name
• ·address
• ·telephone number
• ·email address
• ・Driver's license information

2. Please send your request for "disclosure, etc." to the address below. We would appreciate it if you could write in red on the envelope, ``Documents requesting disclosure, etc. included.''
For online requests, please send an e-mail request for disclosure, etc. from the personal information disclosure reception page on our website. Please write "Request for Disclosure, etc." in the subject line of your email.
*As of November 1, 2024, applications will not be accepted via email. We will notify you on our website when we are ready to accept applications.

3. The documents to be submitted when making a “request for disclosure, etc.” are as follows.

• 1) Items to be included in the application form or email body:
  1) Name, 2) Address, 3) Telephone number, 4) Purpose (disclosure, correction, suspension of use, etc.), 5) Subject items,
  6) Reason for request, 7) Email address (please email (If you are requesting a response or if you wish to receive a response by e-mail even in the case of an application form), please fill in the following form (there is no specific form specified, but please be sure to fill in all required information).
• 2) Documents for identity verification
  One copy of an official document such as a driver's license or passport (with the same address as the address on the application form)
  *If accepting online, please provide disclosure, etc. Please attach documents for identity verification to the requested email.
  *If you are using a My Number card, please submit it with the personal identification number (My Number) section blacked out.

4. The fee for “request for disclosure, etc.” is 500 yen per application. If you request the application by mail, please enclose 500 yen worth of postage stamps with the application to cover the actual cost of mailing. If your request is made by email, we will notify you via return email with instructions on how to pay the fee.
*If the fee is insufficient, if the fee is not enclosed, or if the fee is not paid, we will contact you to that effect. If payment is not made within one month after contacting us, we will treat the request as if there was no request for disclosure, etc.

• 1) If the request for disclosure, etc. is made using an application form, the response to the request will be sent in writing to the address listed on the application form. If the request is made by e-mail, we will send it in the form of a reply to the e-mail.
  (1) Notes
  ① If you are requesting an answer by electronic record when making a request in the application form, please indicate so in the application form.
  ② If you do not receive an e-mail from our company, unless the reason is due to our company (e.g. a transcription error in the e-mail address), we will consider that your response has been given when we send you a reply e-mail. Please note that in this case, we will not be able to refund the fee.
  ③ The electromagnetic record will be a response written in the body of an email from our company or an attached file such as a PDF file.
  ④ In the case of records provided to a third party regarding the exchange of personal data, parts other than the recorded matters may be masked or only the recorded matters may be trimmed and disclosed.
  
  (2) Information will not be disclosed in the following cases.
  If we decide not to disclose the information, we will notify you to that effect and explain the reason. In addition, a prescribed fee will be charged even in the case of non-disclosure.
  ① If you cannot confirm your identity due to address mismatch, etc.
  ② Enclose a document for identity confirmation (one copy of an official document such as a driver's license or passport, with the same address as the address on the application form). Or if it is not attached, or if the enclosed or attached item is difficult to identify or recognize
  ③ If the information in the application documents/email is incomplete
  ④ If the subject of the "request for disclosure" does not fall under the Company's "retained personal data"
  ⑤ If the subject of the "request for disclosure" falls under "anonymously processed information" or "pseudonymized information"
  ⑥ The life of the person or a third party
  When there is a risk of harm to the person, property, or other rights and interests ⑦ When there is a risk of significant hindrance to the proper implementation of the Company's business

5. Personal information obtained in connection with a “request for disclosure, etc.” will be handled only to the extent necessary for the request for disclosure, etc. The submitted documents will be retained for two years after the response to the request for disclosure, etc. has been completed, and will then be disposed of.

Supplementary Provisions These Terms will come into effect from November 1, 2020.
(However, 2-(2) will be implemented as soon as possible)